Seasonal Store Leader: Customer Experience & Ops

Five Below Inc; Irving (TX); On-site; USD 15,000 - 19,000; Full time

Job summary

Five Below is seeking an energetic Store Manager or Crew Leader to oversee daily store operations in Irving, TX. You will supervise crew members, ensure exceptional customer service, and manage opening/closing duties as needed.

Join a fast-paced, value-driven retailer focused on WOW customer experiences, teamwork, and reliable performance. Experience in retail management and strong communication skills are a plus for driving sales and ensuring operational excellence.

Qualifications

• Experience leading teams to deliver customer service excellence.
• Ability to train and onboard crew on store procedures and policies.
• Strong verbal and written communication skills for guest interactions.
• Ability to multi-task, stay organized, and adapt to a fast-paced retail environment.

Responsibilities

• Operate cash register, computer, handheld, and POS devices daily.
• Move and stock merchandise safely, assist with receiving and organizing new stock.
• Act as Manager on Duty when needed, overseeing store operations and staff.
• Open or close the store as required, ensuring cash handling and security.

Skills

Leadership

Communication

Multi-tasking

Creative thinking

Stress management

Education

High School Graduate or equivalent

College experience preferred

Job description

Five Below is seeking an energetic Store Manager or Crew Leader to oversee daily store operations in Irving, TX. You will supervise crew members, ensure exceptional customer service, and manage opening/closing duties as needed.

Join a fast-paced, value-driven retailer focused on WOW customer experiences, teamwork, and reliable performance. Experience in retail management and strong communication skills are a plus for driving sales and ensuring operational excellence.