Seasonal Store Lead: Customer Experience & Ops

Five Below Inc; Fort Worth (TX); On-site; USD 15,000 - 18,000; Part time

Job summary

Five Below is hiring for an hourly management position in the Fort Worth area. The role emphasizes leading crew, delivering the B.E.S.T. customer service experience, and ensuring smooth daily operations.

Responsibilities include supervising store staff, handling opening/closing duties, training new associates, and driving sales while managing expenses. A high school diploma and at least one year of management experience are preferred.

Qualifications

• Excellent verbal and written communication skills.
• Ability to multi-task in a fast-paced environment.
• Creative thinking and problem-solving.
• Ability to maintain composure under pressure.
• Minimum 1 year of management experience.

Responsibilities

• Ensures all crew members are WOWing the Customer through personal contact with customers.
• Trains the crew on the B.E.S.T. customer service experience.
• Oversee daily activities of store associates and ensure effective performance.
• Assist with receiving, unpacking, and organizing new stock for quick placement on the sales floor.
• Act as Manager on Duty and handle store operations, staff management, and urgent issues.

Skills

Verbal communication

Written communication

Multi-tasking

Creative thinking

Composure under pressure

Education

High School graduate or equivalent

College experience preferred

Job description

Five Below is hiring for an hourly management position in the Fort Worth area. The role emphasizes leading crew, delivering the B.E.S.T. customer service experience, and ensuring smooth daily operations.

Responsibilities include supervising store staff, handling opening/closing duties, training new associates, and driving sales while managing expenses. A high school diploma and at least one year of management experience are preferred.