Seasonal Store Lead: Elevate Customer WOW & Ops

Five Below; Richmond (VA); On-site; USD 15,000 - 21,000; Full time

Job summary

Five Below in Richmond, VA is seeking a customer-focused crew member to elevate the shopping experience. You will wow customers at checkout, assist with stocking, and support daily store operations under supervision. A High School diploma is required, with 1 year of management experience preferred.

Strong communication and multitasking skills are essential. Starting wage is $13.27 per hour, with opportunities to develop skills in merchandising and leadership as part of a diverse team.

Qualifications

• High School Graduate or equivalent
• College experience preferred
• Minimum 1 year of management experience
• Excellent verbal and written communication skills
• Ability to multi-task
• Creative thinking
• Ability to maintain composure under pressure

Responsibilities

• Wow customers with fast, friendly checkout and service.
• Oversee daily store activities and supervise associates.
• Assist with receiving, unpacking, and stocking merchandise.
• Act as Manager on Duty when needed and handle store operations.
• Open or close the store, secure cash, and set alarms.
• Support onboarding and training of associates.
• Drive store sales by optimizing merchandising and customer service.
• Collaborate with store leadership on merchandising and procedures.

Skills

Customer service

Communication

Multi-tasking

Creativity

Stress management

Education

High school diploma or equivalent

College experience preferred

Tools

Cash register

POS devices

Mobile devices

Job description

Five Below in Richmond, VA is seeking a customer-focused crew member to elevate the shopping experience. You will wow customers at checkout, assist with stocking, and support daily store operations under supervision. A High School diploma is required, with 1 year of management experience preferred.

Strong communication and multitasking skills are essential. Starting wage is $13.27 per hour, with opportunities to develop skills in merchandising and leadership as part of a diverse team.