Seasonal Store Lead: Customer Experience & Ops

Five Below; Montowese (CT); On-site; USD 2,066,000 - 2,755,000; Part time

Job summary

Five Below is hiring for an hourly crew supervisor who will ensure customers are wowed with friendly service and a smooth checkout experience.

The role includes overseeing daily store operations, assisting with stocking and merchandising, and stepping in as Manager on Duty when required. A high school diploma or equivalent is needed, with 1+ year of management and strong communication skills. Flexibility to work days, evenings, and weekends is expected.

Qualifications

• High School Graduate or equivalent.
• College experience preferred.
• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task.
• Creative thinking.
• Ability to maintain composure under pressure.

Responsibilities

• Wows customers through personal contact and fast, friendly checkout experience.
• Oversee daily activities of store associates and ensure they perform duties effectively.
• Assist with receiving, unpacking, and stocking to keep floor ready for customers.
• Act as Manager on Duty when needed and handle store operations and staff.

Skills

Management experience

Customer service

Communication skills

Multi-tasking

Problem solving

Education

High School Diploma or equivalent

College experience preferred

Job description

Five Below is hiring for an hourly crew supervisor who will ensure customers are wowed with friendly service and a smooth checkout experience.

The role includes overseeing daily store operations, assisting with stocking and merchandising, and stepping in as Manager on Duty when required. A high school diploma or equivalent is needed, with 1+ year of management and strong communication skills. Flexibility to work days, evenings, and weekends is expected.