Seasonal Store Lead — Customer Experience & Ops

Five Below; Austell (GA); On-site; USD 13,000 - 19,000; Full time

Job summary

Five Below is seeking a crew supervisor in Austell, GA to ensure top-notch customer service and smooth store operations. You will train staff, manage daily activities, and help with receiving and stocking merchandise while maintaining a welcoming, energetic store environment.

The role requires a minimum of 1 year in management, strong communication skills, and the ability to work a flexible schedule including weekends and evenings. Benefits information is available on our site.

Qualifications

• High School Diploma or equivalent; college experience preferred.
• Minimum 1 year of management experience is desired.
• Excellent verbal and written communication skills.
• Ability to multi-task and adapt to a fast-paced retail environment.
• Creative thinking and problem-solving under pressure.

Responsibilities

• Wowing customers through personal contact and service excellence.
• Train crew on the BEST customer service experience.
• Oversee daily store activities and staff performance.
• Assist with receiving, unpacking, and stocking merchandise.
• Act as Manager on Duty when needed, handling store operations and issues.

Skills

Management experience

Verbal communication

Written communication

Multi-tasking

Creative thinking

Customer service

Stress management

Education

High School Diploma or equivalent; college experience preferred

Job description

Five Below is seeking a crew supervisor in Austell, GA to ensure top-notch customer service and smooth store operations. You will train staff, manage daily activities, and help with receiving and stocking merchandise while maintaining a welcoming, energetic store environment.

The role requires a minimum of 1 year in management, strong communication skills, and the ability to work a flexible schedule including weekends and evenings. Benefits information is available on our site.