Seasonal Store Experience Ambassador

On; San Francisco (CA); On-site; USD 42,000 - 65,000; Full time

Job summary

On is seeking a Store Advisor in San Francisco to deliver a premium, individualized guest experience and embody our Cloud CX approach. You will guide guests through education moments, elevate try-on rituals, and maintain immaculate visual standards.

Reporting to the Store Leader, you will support daily operations, inventory accuracy, and a collaborative culture that values authenticity and excellence in movement-inspired products.

Qualifications

• 1+ years in retail, hospitality, or customer-facing roles.
• Growth mindset and willingness to learn new products or processes.
• Reliable with adherence to SOPs and standards.
• Strong communication and teamwork to hit shared goals.
• Meticulous eye for detail and presentation in premium retail environments.

Responsibilities

• Deliver a premium, individualized fan experience by applying the Cloud CX philosophy and 5 Steps of Service.
• Assist guests with elevated try-on rituals and product education to ease hesitations.
• Execute daily store tasks with accuracy, maintain premium visuals, and manage inventory.
• Collaborate with the team and ensure clear shift communication to start and finish together.

Skills

Retail experience

Customer service

Communication skills

Team player

Attention to detail

Tools

POS systems

Job description

On is seeking a Store Advisor in San Francisco to deliver a premium, individualized guest experience and embody our Cloud CX approach. You will guide guests through education moments, elevate try-on rituals, and maintain immaculate visual standards.

Reporting to the Store Leader, you will support daily operations, inventory accuracy, and a collaborative culture that values authenticity and excellence in movement-inspired products.