Seasonal Store Advisor — Premium Experience with Benefits

ON.com LLC; New York (NY); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Employee discount

401k program

Vacation time off (15 days)

Store closures on Christmas Day and NY

Job summary

On is seeking a Seasonal Store Advisor in New York to be the brand ambassador and primary creator of our premium, individualized guest experience in-store. You will master the Cloud CX philosophy, execute the 5 Steps of Service, and drive long-term brand loyalty while maintaining premium visual standards and accurate inventory.

You bring 1+ years in retail or customer-facing roles, with strong communication, reliability, and a team-first attitude.

Qualifications

• 1+ years of experience in retail, hospitality, or customer-facing environments.

Responsibilities

• Deliver a premium, individualized fan experience by mastering the Cloud CX philosophy and executing the 5 Steps of Service.
• Support guest interactions through elevated try-on rituals and personalized product education to resolve hesitations.
• Execute daily operational tasks with meticulous attention to detail, maintaining premium visual standards and accurate inventory management.
• Support On’s market position through community engagement and collaborative teamwork, ensuring clear communication to start and finish every shift together.

Skills

Customer service

Communication

Team player

Detail oriented

Reliability

Growth mindset

Coachable

Shift flexibility

Job description

On is seeking a Seasonal Store Advisor in New York to be the brand ambassador and primary creator of our premium, individualized guest experience in-store. You will master the Cloud CX philosophy, execute the 5 Steps of Service, and drive long-term brand loyalty while maintaining premium visual standards and accurate inventory.

You bring 1+ years in retail or customer-facing roles, with strong communication, reliability, and a team-first attitude.