Seasonal Retail Specialist – Customer Service & Framing

michaels; Midlothian (VA); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

401(k) with employer match

Medical/dental/vision coverage

Employee discounts

Job summary

Michaels in Virginia is hiring for a store associate to deliver friendly customer service and assist customers in finding products. You will handle fast checkout, process cash transactions, and promote the Rewards program and Private Label Credit Cards.

You will also participate in truck unloading, stocking, and planograms, while supporting omnichannel processes and maintaining a well-merchandised, in-stock store. Weekend and night shifts may apply.

Qualifications

• Retail and/or customer service experience preferred.
• Ability to provide fast and friendly checkout experiences.
• Excellent communication and problem-solving skills.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on the Rewards program and Private Label Credit Cards and enroll them.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram (POGs) processes.
• Maintain merchandise recovery and in-stock conditions; handle returns/go backs.
• Support shrink and safety programs; follow SOPs and company policies.
• Interact respectfully with customers and team members; serve as a role model.

Skills

Customer service

Cash handling

Retail experience

Rewards enrollment

Job description

Michaels in Virginia is hiring for a store associate to deliver friendly customer service and assist customers in finding products. You will handle fast checkout, process cash transactions, and promote the Rewards program and Private Label Credit Cards.

You will also participate in truck unloading, stocking, and planograms, while supporting omnichannel processes and maintaining a well-merchandised, in-stock store. Weekend and night shifts may apply.