Retail & Framing Specialist – Customer Experience

Michaels; Christiansburg (VA); Presencial; USD 18.000 - 21.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee discounts

Discount programs

Descripción de la vacante

The Michaels team in Christiansburg, VA is seeking a Store Associate to help customers find products, ring up purchases, and participate in store operations. You will promote the Michaels Rewards program and credit options, and support omnichannel services like BOPIS and SFS.

Responsibilities include unloading trucks, stocking shelves, maintaining planograms, and assisting with merchandise recovery while upholding safety and SOPs.

Formación

• Retail and/or customer service experience preferred

Responsabilidades

• Help customers shop, locate products, and provide them with solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on the Rewards program and Private Label Credit Cards and enroll them.
• Assist with Omni channel processes, including BOPIS and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram (POGs) processes.
• Maintain store recovery and merchandise conditions; handle returns as needed.
• Support shrink and safety programs; follow SOPs and company policies.

Conocimientos

Retail experience

Customer service

Descripción del empleo

The Michaels team in Christiansburg, VA is seeking a Store Associate to help customers find products, ring up purchases, and participate in store operations. You will promote the Michaels Rewards program and credit options, and support omnichannel services like BOPIS and SFS.

Responsibilities include unloading trucks, stocking shelves, maintaining planograms, and assisting with merchandise recovery while upholding safety and SOPs.