Seasonal Retail Service & Framing Specialist

Michaels Stores; Austin (TX); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Employee discounts

Partner discount programs

Job summary

Michaels Stores in Westlake, TX is hiring a Customer Service / Store Associate to help customers, stock shelves, and process checkout transactions. You will assist shoppers, enroll them in Rewards and Private Label Credit Cards, and support omnichannel services like Buy Online Pick Up In Store and Ship From Store.

The role emphasizes friendly service, accuracy at the register, adherence to SOPs, safety practices, and cross-training in Custom Framing sales.

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; handle cash accurately.
• Promote and enroll customers in the Rewards program and Private Label Credit Card.
• Explain and participate in Omni channel services (BOPIS/SFS).
• Assist with truck unload, stocking, and planogram (POGs) upkeep.

Skills

Customer service

Cash handling

Retail experience

Team member

Job description

Michaels Stores in Westlake, TX is hiring a Customer Service / Store Associate to help customers, stock shelves, and process checkout transactions. You will assist shoppers, enroll them in Rewards and Private Label Credit Cards, and support omnichannel services like Buy Online Pick Up In Store and Ship From Store.

The role emphasizes friendly service, accuracy at the register, adherence to SOPs, safety practices, and cross-training in Custom Framing sales.