Seasonal Retail Associate: Customer Service & Framing

Michaels; Plano (TX); Sur place; USD 17 000 - 25 000; Temps partiel

Avantages offerts par ce poste

401(k) with employer match

Employee discounts

Medical coverage

Dental coverage

Vision coverage

Résumé du poste

Michaels is hiring for a store associate at our Plano, TX location. You will help customers shop, locate products, and ensure a fast, friendly checkout experience. You’ll participate in truck unloads, stocking, and planograms, while supporting omnichannel processes like BOPIS and SFS.

The role requires standing for long periods and a team-focused attitude. We offer benefits and a supportive environment. Michaels emphasizes inclusion and equal opportunity employment across our 1,300+ stores in

Qualifications

• Retail and/or customer service experience preferred.
• Ability to stand for long periods.

Responsabilités

• Help customers shop, locate products, and provide them with solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on the benefits of the Michaels Rewards program and Private Label Credit Cards and complete enrollments
• Educate customers on the Voice of Customer (VOC) survey
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in the truck unload, stocking, and planogram (POGs) processes
• Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned
• Support shrink and safety programs
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members
• Cross trained in Custom Framing selling and production

Connaissances

Customer service

Cash handling

Sales support

Description du poste

Michaels is hiring for a store associate at our Plano, TX location. You will help customers shop, locate products, and ensure a fast, friendly checkout experience. You’ll participate in truck unloads, stocking, and planograms, while supporting omnichannel processes like BOPIS and SFS.

The role requires standing for long periods and a team-focused attitude. We offer benefits and a supportive environment. Michaels emphasizes inclusion and equal opportunity employment across our 1,300+ stores in