Seasonal Retail Service & Framing Associate

Michaels; Shawnee (OK); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

401(k) with employer match

Employee discounts

Comprehensive benefits package

Job summary

Michaels is hiring at our Shawnee, KS store to provide friendly customer service, help shoppers find products, and ensure a fast, friendly checkout experience. You will assist with truck unload, stocking, and merchandising while supporting omni-channel processes and customer programs.

The role emphasizes a positive store presence, adherence to SOPs, and cross-training in framing sales so you can contribute to store recovery, stock accuracy, and a great customer experience across all store areas.

Qualifications

• Retail or customer service experience preferred.
• Ability to provide friendly, solutions-oriented service.
• Cross trained in framing selling and production may be required.

Responsibilities

• Help customers shop, locate products, and provide solutions
• Provide fast, friendly checkout with cash handling to standards
• Engage customers on the Rewards program and Private Label Credit Cards and enrollments
• Educate customers on the VOC survey
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in truck unload, stocking, and planogram (POGs) processes
• Maintain in-stock store and merchandise recovery and returns flow
• Support shrink and safety programs
• Adhere to SOPs and company policies
• Interact with customers positively and be a role model for others
• Cross trained in Custom Framing selling and production

Skills

Retail experience

Customer service

Cash handling

Job description

Michaels is hiring at our Shawnee, KS store to provide friendly customer service, help shoppers find products, and ensure a fast, friendly checkout experience. You will assist with truck unload, stocking, and merchandising while supporting omni-channel processes and customer programs.

The role emphasizes a positive store presence, adherence to SOPs, and cross-training in framing sales so you can contribute to store recovery, stock accuracy, and a great customer experience across all store areas.