Seasonal Retail Associate — Customer Experience & Stock

Michaels of Canada; Shawnee (KS); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical, dental, and vision coverage

Telemedicine services

Tuition assistance

Job summary

Michaels KC-SHAWNEE, KS is seeking a friendly, customer-focused store associate to assist shoppers, stock merchandise, and ensure a smooth checkout experience. You will help customers locate items, enroll them in Rewards and Private Label programs, and support omnichannel processes.

Prior retail or customer service experience is preferred. The role involves unloading trucks, stocking, and following SOPs with a strong emphasis on safety and customer satisfaction.

Qualifications

• Retail or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide fast, friendly checkout with cash handling.
• Engage customers in Rewards program enrollments and Private Label Credit Cards.
• Educate customers on the Voice of Customer survey.
• Assist with BOPIS and Ship From Store processes (SFS).
• Participate in truck unload, stocking, and planogram (POGs).
• Maintain stock and handling, including returns and general store recovery.
• Support shrink and safety programs and adhere to SOPs.
• Interact respectfully, set a positive example, and be a role model for teammates.
• Cross trained in Custom Framing selling/production.
• Other duties as assigned.

Skills

Retail experience

Customer service

Cash handling

Team player

Job description

Michaels KC-SHAWNEE, KS is seeking a friendly, customer-focused store associate to assist shoppers, stock merchandise, and ensure a smooth checkout experience. You will help customers locate items, enroll them in Rewards and Private Label programs, and support omnichannel processes.

Prior retail or customer service experience is preferred. The role involves unloading trucks, stocking, and following SOPs with a strong emphasis on safety and customer satisfaction.