Seasonal Customer Care & Checkout Specialist

Michaels; Shawnee (KS); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical/dental/vision coverage

Tuition assistance

Job summary

Michaels in Shawnee, KS is seeking a store team member to help customers shop, locate products, and ensure a fast, friendly checkout experience. You will assist with truck unloads, stocking, planograms, and merchandise recovery to keep the store in stock and well-presented.

You’ll engage customers with the Michaels Rewards program and Private Label Credit Card enrollments, while following SOPs and store policies.

Qualifications

• Retail and/or customer service experience preferred
• Applicants must be at least 16 years old
• Ability to stand long periods and move around the store

Responsibilities

• Help customers shop, locate products, and provide solutions
• Provide fast, friendly checkout with cash handling to standards
• Engage customers in rewards program and Private Label Credit Cards enrollments
• Educate customers on VOC survey
• Assist Omni channel processes including BOPIS and Ship From Store
• Participate in truck unload, stocking, and planograms
• Maintain store recovery and merchandise flow; handle returns and back stock
• Support shrink and safety programs and SOP compliance
• Interact positively; model Michaels values

Skills

Customer service

Cash handling

Stocking

POS system

Upselling

Job description

Michaels in Shawnee, KS is seeking a store team member to help customers shop, locate products, and ensure a fast, friendly checkout experience. You will assist with truck unloads, stocking, planograms, and merchandise recovery to keep the store in stock and well-presented.

You’ll engage customers with the Michaels Rewards program and Private Label Credit Card enrollments, while following SOPs and store policies.