Seasonal Retail Associate – Customer Service & Framing

Michaels; Shelby Township (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical, dental, and vision coverage

Telemedicine services

Tuition assistance

Adoption assistance

Flexible spending accounts

Commuter benefits

Job summary

Michaels Shelby Township, MI is seeking a Store Associate to deliver friendly customer service, help shoppers find products, and ensure a fast, smooth checkout in a busy retail setting. You will assist with stocking, truck unloading, and maintaining in‑stock conditions while following store standards and safety policies.

Prior retail or customer service experience is preferred, and teamwork is essential. This role also involves engaging customers with the rewards program and guiding enrollments,

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide them with solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on the Rewards program and Private Label Credit Card enrollments
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in truck unload, stocking, and planogram (POGs) processes
• Support shrink and safety programs
• Adhere to SOPs and Company programs to ensure compliance with laws and requirements
• Interact with customers in a positive and respectful manner
• Cross trained in Custom Framing selling and production

Skills

Retail experience

Customer service

Job description

Michaels Shelby Township, MI is seeking a Store Associate to deliver friendly customer service, help shoppers find products, and ensure a fast, smooth checkout in a busy retail setting. You will assist with stocking, truck unloading, and maintaining in‑stock conditions while following store standards and safety policies.

Prior retail or customer service experience is preferred, and teamwork is essential. This role also involves engaging customers with the rewards program and guiding enrollments,