Seasonal Retail Sales & Merchandising Associate

Michaels; Watchung (NJ); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Employee discounts

401(k) matching

Medical insurance

Dental insurance

Vision coverage

Tuition assistance

Job summary

Michaels is seeking a Store Team Member in WATCHUNG, NJ to deliver friendly customer service, assist shoppers, and ensure a fast checkout experience while maintaining store standards. You will participate in unloading trucks, stocking, and planogram duties, contribute to in-stock optimization, and support store recovery initiatives.

The role involves engaging customers with the Rewards program, assisting with Buy Online Pickup in Store and Ship From Store, and adhering to SOPs.

Qualifications

• Retail or customer service experience preferred.
• Must be at least 16 years old.
• Ability to stand long periods and move around the store.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast, friendly checkout experience and handle cash to standards.
• Educate customers on Rewards program and Private Label Credit Cards and enroll them.
• Assist with Omni-channel processes including Buy Online Pick Up in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram (POG) processes.
• Maintain in‑stock and well‑merchandised store; complete merchandise recovery and go‑back processes.
• Support shrink and safety programs and adhere to SOPs and company policies.

Skills

Customer service

Cash handling

Sales & upsell

Tools

POS system

Job description

Michaels is seeking a Store Team Member in WATCHUNG, NJ to deliver friendly customer service, assist shoppers, and ensure a fast checkout experience while maintaining store standards. You will participate in unloading trucks, stocking, and planogram duties, contribute to in-stock optimization, and support store recovery initiatives.

The role involves engaging customers with the Rewards program, assisting with Buy Online Pickup in Store and Ship From Store, and adhering to SOPs.