Seasonal Retail Associate — Customer Service & Stocking

Michaels; Clark (NJ); Presencial; USD 22 000 - 26 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Employee discounts

401(k) with employer match

Career development

Resumo da oferta

Michaels in NWK- Clark, NJ is hiring for a store team member to deliver friendly customer service, help shoppers find items, and ensure a fast, accurate checkout experience. You will also unload trucks, stock merchandise, and keep the floor well organized.

You will engage customers in the Rewards program, assist with omnichannel services like Buy Online Pickup in Store and Ship From Store, and follow SOPs to maintain safety and compliance. Applicants must be at least 16 years old.

Responsabilidades

• Help customers shop, locate products, and provide solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on the Rewards program and Private Label Credit Cards and complete enrollments
• Educate customers on the Voice of Customer (VOC) survey
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in the truck unload, stocking, and planogram (POGs) processes
• Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned
• Support shrink and safety programs
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members
• Cross trained in Custom Framing selling and production

Descrição da oferta de emprego

Michaels in NWK- Clark, NJ is hiring for a store team member to deliver friendly customer service, help shoppers find items, and ensure a fast, accurate checkout experience. You will also unload trucks, stock merchandise, and keep the floor well organized.

You will engage customers in the Rewards program, assist with omnichannel services like Buy Online Pickup in Store and Ship From Store, and follow SOPs to maintain safety and compliance. Applicants must be at least 16 years old.