Seasonal Retail Client Experience Specialist

TravisMathew; Portland (OR); On-site; USD 25,000 - 26,000; Full time

Job summary

TravisMathew in Portland, OR is seeking a Client Associate to maintain the in-store sales and service experience and promote a sales-focused culture. You will connect with clients, drive repeat business, and stay informed on seasonal apparel to advise shoppers effectively.

The role requires strong communication, a willingness to work weekends and evenings, and dedication to delivering exceptional service in a fast-paced retail environment. Previous client-service experience is a plus.

Qualifications

• Minimum 1-year experience in a client services related capacity.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Adhere to client service standards and company policies and procedures
• Foster a friendly, open and inviting environment for all in-store guests
• Foster a work environment focused on teamwork and productivity
• Maintain store cleanliness and organization, including front of house and stock space

Skills

Communication skills

Independent decision making

Work non-traditional hours

Tools

POS systems

Microsoft Applications

Job description

TravisMathew in Portland, OR is seeking a Client Associate to maintain the in-store sales and service experience and promote a sales-focused culture. You will connect with clients, drive repeat business, and stay informed on seasonal apparel to advise shoppers effectively.

The role requires strong communication, a willingness to work weekends and evenings, and dedication to delivering exceptional service in a fast-paced retail environment. Previous client-service experience is a plus.