Seasonal Client Experience Specialist

TravisMathew, LLC; United States; On-site; USD 25,000 - 28,000; Full time

Job summary

TravisMathew is seeking a Client Associate to uphold the in-store sales and service experience and promote a high-performance sales culture. You will connect with clients on the floor, drive individual sales, and maintain product knowledge across seasonal lines.

This role emphasizes teamwork, CRM engagement, events participation, and adherence to company policies. The Client Associate will help maintain store presentation and stock organization while delivering exceptional service to every guest.

Qualifications

• Minimum 1-year experience in a client services related capacity.

Responsibilities

• Instill an approachable, efficient sales and service focus on the floor to achieve sales goals.
• Connect with in-store clients and develop repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line.
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business.
• Adhere to client service standards and company policies and procedures.
• Foster a friendly, open and inviting environment for all in-store guests.
• Foster a work environment focused on teamwork and productivity.
• Maintain store cleanliness and organization, including front of house and stock space.

Skills

Proficient in Microsoft Applications

POS systems

Strong written and verbalcommunication

Independent decision making

Tools

POS systems

Microsoft Office

Job description

TravisMathew is seeking a Client Associate to uphold the in-store sales and service experience and promote a high-performance sales culture. You will connect with clients on the floor, drive individual sales, and maintain product knowledge across seasonal lines.

This role emphasizes teamwork, CRM engagement, events participation, and adherence to company policies. The Client Associate will help maintain store presentation and stock organization while delivering exceptional service to every guest.