Seasonal Style & Client Experience Specialist

TravisMathew Company; Tysons (VA); On-site; USD 28,000 - 42,000; Full time

Job summary

TravisMathew is seeking a Client Associate to uphold a premier in-store sales and service experience. You will promote a sales culture and strive to meet or exceed KPIs and profitability goals in a retail environment.

You’ll connect with clients, build a base of repeat shoppers, and maintain up-to-date knowledge of the seasonal line. The role requires strong communication, teamwork, and availability for non-traditional hours in weekends/evenings.

Qualifications

• Minimum 1 year experience in a client services capacity.

Responsibilities

• Instill an approachable and efficient sales and service focus to achieve goals.
• Connect with in-store clients and develop repeat business.
• Maintain knowledge of apparel each season, fit, fabric and use.
• Participate in-store events and CRM activities to drive repeat visits.
• Adhere to client service standards and company policies.

Skills

Customer service

Communication

Decision making

Flexibility hours

Retail sales

Tools

POS systems

Microsoft Applications

Job description

TravisMathew is seeking a Client Associate to uphold a premier in-store sales and service experience. You will promote a sales culture and strive to meet or exceed KPIs and profitability goals in a retail environment.

You’ll connect with clients, build a base of repeat shoppers, and maintain up-to-date knowledge of the seasonal line. The role requires strong communication, teamwork, and availability for non-traditional hours in weekends/evenings.