Seasonal Client Experience Specialist

TravisMathew, LLC; United States; On-site; USD 17,000 - 25,000; Full time

Job summary

TravisMathew is seeking a client-focused sales associate to join our retail team. You will greet guests, drive sales, maintain product knowledge, and contribute to a welcoming store experience.

Responsibilities include building relationships with repeat clients, supporting events and CRM activities, and upholding store standards during non-traditional hours including evenings and weekends.

Qualifications

• Minimum 1-year experience in a client services related capacity

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Adhere to client service standards and company policies and procedures
• Foster a friendly, open and inviting environment for all in-store guests
• Foster a work environment focused on teamwork and productivity
• Maintain store cleanliness and organization, including front of house and stock space

Skills

Customer service

Sales focus

Communication skills

Team player

Decision making

Tools

POS systems

Microsoft Applications

Job description

TravisMathew is seeking a client-focused sales associate to join our retail team. You will greet guests, drive sales, maintain product knowledge, and contribute to a welcoming store experience.

Responsibilities include building relationships with repeat clients, supporting events and CRM activities, and upholding store standards during non-traditional hours including evenings and weekends.