Seasonal Style & Client Experience Specialist

TravisMathew, LLC; Brea (CA); On-site; USD 23,000 - 25,000; Full time

Job summary

TravisMathew is seeking a Client Associate to maintain the in-store sales and service experience and promote a sales-driven culture. You will engage with clients on the floor to meet or exceed sales goals while delivering exceptional service.

You will develop a repeat client base, stay current on seasonal apparel fits and fabrics, and participate in CRM activities and store events to drive repeat business. A friendly, team-oriented atmosphere is emphasized, with focus on policies, guest

Qualifications

• Minimum 1-year experience in a client services capacity.
• Retail experience is a plus.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Adhere to client service standards and company policies and procedures
• Foster a friendly, open and inviting environment for all in-store guests
• Foster a work environment focused on teamwork and productivity
• Maintain store cleanliness and organization, including front of house and stock space undefined

Skills

Strong written and verbalcommunication

Customer service

Ability to work non-traditional hours

Tools

POS systems

Microsoft Applications

Job description

TravisMathew is seeking a Client Associate to maintain the in-store sales and service experience and promote a sales-driven culture. You will engage with clients on the floor to meet or exceed sales goals while delivering exceptional service.

You will develop a repeat client base, stay current on seasonal apparel fits and fabrics, and participate in CRM activities and store events to drive repeat business. A friendly, team-oriented atmosphere is emphasized, with focus on policies, guest