Seasonal Client Experience Associate

TravisMathew Company; Florida; On-site; USD 17,000 - 22,000; Full time

Job summary

TravisMathew is a premium brand looking for a Client Associate to support in-store sales and deliver exceptional service. You will engage customers, maintain product knowledge, and promote the brand to build repeat business.

This role emphasizes teamwork, adherence to store policies, and participation in events. You will work with CRM efforts to connect with clients and help drive sales while upholding a welcoming shopping environment.

Qualifications

• Minimum 1 year experience in a client services related capacity.
• Proven ability to deliver excellent customer service.
• Comfort with retail technology and POS systems.
• Strong written and verbal communication skills.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Adhere to client service standards and company policies and procedures
• Foster a friendly, open and inviting environment for all in-store guests
• Foster a work environment focused on teamwork and productivity
• Maintain store cleanliness and organization, including front of house and stock space

Skills

MS Office

POS systems

Communication skills

Independent decision making

Job description

TravisMathew is a premium brand looking for a Client Associate to support in-store sales and deliver exceptional service. You will engage customers, maintain product knowledge, and promote the brand to build repeat business.

This role emphasizes teamwork, adherence to store policies, and participation in events. You will work with CRM efforts to connect with clients and help drive sales while upholding a welcoming shopping environment.