Seasonal Retail Associate: Guest Service & Quick Checkout

Macy's; Danbury (CT); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Merchandise discounts

401(k) match

Paid time off

Eight paid holidays

Performance-based incentives

Employee Assistance Program

Job summary

Macy's is seeking an At Your Service Center Colleague to deliver a seamless, personalized shopping experience across BOPS, returns, order pickups, and more. You will work as part of a fast-paced team, focusing on customer hospitality, accurate transactions, and maintaining a tidy, inviting store environment.

Flexible schedules include days, evenings, weekends and holidays. A customer-first mindset, strong communication, and ability to work with various teams will help you meet daily goals and

Qualifications

• Strong multitasking and customer-first mindset.
• Ability to work nights, weekends, and holidays.
• Excellent communication with customers and teammates.
• Ability to operate electronic devices and POS systems.
• Comfort with handling money and performing transactions.

Responsibilities

• Assist customers in total store fulfillment including BOPS, pickup, and returns.
• Maintain clean, organized At Your Service areas and ensure smooth curbside pickup flow.
• Engage customers with hospitality, explain loyalty benefits and promotions.
• Support accurate transactions and use of required store systems.
• Collaborate with teammates to meet daily sales goals and provide excellent service.

Skills

Customer service

Communication

Teamwork

Sales oriented

Problem solving

Cash handling

POS system

Tools

POS system

Job description

Macy's is seeking an At Your Service Center Colleague to deliver a seamless, personalized shopping experience across BOPS, returns, order pickups, and more. You will work as part of a fast-paced team, focusing on customer hospitality, accurate transactions, and maintaining a tidy, inviting store environment.

Flexible schedules include days, evenings, weekends and holidays. A customer-first mindset, strong communication, and ability to work with various teams will help you meet daily goals and