Seasonal Retail Associate: Fast, Friendly Service

Macy's; Eatontown (NJ); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Mental health counseling

Job summary

Macy's is hiring an At Your Service Center Colleague to deliver a smooth shopping experience across BOPS, returns, and pickups. You’ll greet customers, answer questions, and help keep the service area clean and inviting.

You'll thrive in a fast-paced role requiring teamwork, flexibility, and a customer-first mindset, with shifts including nights, weekends, and holidays. Join Macy's and contribute to memorable moments for shoppers.

Qualifications

• Flexible availability for days, evenings, weekends, and holidays.
• Ability to communicate effectively with customers and teammates.
• Read and understand store policies and safety rules in English.
• Forecasting and meeting daily sales goals.
• Experience opening credit accounts and sharing loyalty benefits is a plus.

Responsibilities

• Assist customers in total store fulfillment including Buy Online Pickup In Store (BOPS) and curbside pickup.
• Proficient in POS systems to complete transactions and process returns.
• Keep the At Your Service area clean, organized, and welcoming.
• Build relationships through genuine hospitality and polite communication.

Skills

Flexible availability

Customer service focus

Communication skills

Team player

Multitasking ability

POS handheld proficiency

Sales goals oriented

Credit accounts & loyalty

Tools

Point-of-Sale systems

Job description

Macy's is hiring an At Your Service Center Colleague to deliver a smooth shopping experience across BOPS, returns, and pickups. You’ll greet customers, answer questions, and help keep the service area clean and inviting.

You'll thrive in a fast-paced role requiring teamwork, flexibility, and a customer-first mindset, with shifts including nights, weekends, and holidays. Join Macy's and contribute to memorable moments for shoppers.