Seasonal Retail Associate — Flexible Hours & Benefits

Macy's; Redondo Beach (CA); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking an At Your Service Center Colleague to deliver a seamless shopping experience, including BOPS, returns, and order pickups. You will greet customers, process transactions, and keep the sales floor inviting.

Ideal candidates are flexible, customer-focused, and comfortable using POS systems. You will work with a team to meet sales goals, support loyalty benefits, and ensure smooth operations across shifts.

Qualifications

• Flexible availability including nights, weekends and holidays.
• Ability to communicate effectively with customers and colleagues.
• Read and understand employment policies and safety rules in English.
• Prompt, sound decisions to address customer needs and resolve issues.
• Able to acquire new customers by opening credit accounts and sharing loyalty benefits.
• Enjoy meeting people and sharing information.
• Resourceful and adaptable; work well in team settings.
• Comfort with using electronic devices and systems.

Responsibilities

• Assist customers with Buy Online Pickup In Store (BOPS), returns, and order pickups.
• Support cashiering and merchandise transactions across channels.
• Keep At Your Service areas clean, organized, and welcoming for customers.
• Provide genuine hospitality and build relationships to drive loyalty and sales.
• Explain Loyalty program benefits and help customers enroll.
• Collaborate with teammates to meet daily sales goals and deliver excellent service.

Skills

Flexible availability

Customer service

Communication

Sales goals

Credit accounts

Loyalty program

Teamwork

Tech savvy

Tools

POS system

Handheld devices

Cash register

Job description

Macy's is seeking an At Your Service Center Colleague to deliver a seamless shopping experience, including BOPS, returns, and order pickups. You will greet customers, process transactions, and keep the sales floor inviting.

Ideal candidates are flexible, customer-focused, and comfortable using POS systems. You will work with a team to meet sales goals, support loyalty benefits, and ensure smooth operations across shifts.