Seasonal Retail Associate: Flexible Hours & Benefits

Macy's; McDaniel Heights (DE); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking an At Your Service Center Colleague to deliver a seamless, personalized shopping experience across BOPS, returns, and order pickups. You will help keep the store clean and inviting while working with a team to hit sales goals and uphold Macy's service standards.

Flexibility for nights, weekends, and holidays is required. Strong communication and comfort with handheld devices and credit accounts are essential for success in this role.

Qualifications

• Flexible availability including nights, weekends and holidays.
• Read and understand English policies and safety rules.
• Make prompt, sound decisions to address customer needs in real time.
• Be comfortable communicating and collaborating with customers and colleagues.
• Meet daily sales goals and drive loyalty program sign-ups.

Responsibilities

• Greet customers with warmth and provide personal, helpful service.
• Assist with BOPS, returns, order pickups, and related tasks.
• Maintain a clean, inviting sales floor and organized pick-up areas.
• Promote Macy's Loyalty benefits and process transactions accurately.
• Work as a team to achieve store goals and deliver memorable experiences.

Skills

Customer service mindset

Multitasking

Communication

Team collaboration

Adaptability

Tools

POS system

Job description

Macy's is seeking an At Your Service Center Colleague to deliver a seamless, personalized shopping experience across BOPS, returns, and order pickups. You will help keep the store clean and inviting while working with a team to hit sales goals and uphold Macy's service standards.

Flexibility for nights, weekends, and holidays is required. Strong communication and comfort with handheld devices and credit accounts are essential for success in this role.