Seasonal At Your Service Associate: Flexible Hours & Perks

Macy's; Robin Hill (MA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking an At Your Service Center Colleague to deliver a seamless shopping experience, supporting BOPS, returns, order pickups, and related tasks. This role emphasizes customer hospitality, teamwork, and flexible shifts, including nights, weekends, and holidays.

You'll help keep the sales floor inviting, learn promotions, and assist customers in finding products while maintaining excellent service standards across all interactions.

Qualifications

• Strong customer-service mindset and ability to handle multiple tasks.
• Ability to learn and utilize store systems for transactions.
• Excellent communication with customers and teammates.

Responsibilities

• Assist customers with BOPS, returns, order pickups and related tasks.
• Keep the At Your Service area clean, organized and welcoming for customers.
• Support store fulfillment and ensure smooth pickup and delivery experiences.

Skills

Customer service

Multitasking

Communication

Flexibility

Tools

POS systems

Job description

Macy's is seeking an At Your Service Center Colleague to deliver a seamless shopping experience, supporting BOPS, returns, order pickups, and related tasks. This role emphasizes customer hospitality, teamwork, and flexible shifts, including nights, weekends, and holidays.

You'll help keep the sales floor inviting, learn promotions, and assist customers in finding products while maintaining excellent service standards across all interactions.