Seasonal Service Associate — Flexible Hours & Benefits

Macy's; Deptford Township (NJ); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking an At Your Service Center Colleague to deliver a seamless, personalized shopping experience across BOPS, returns, and order pickups. The role emphasizes flexibility, multitasking, and a customer-first mindset.

You will help keep the area tidy, assist customers, and process transactions while supporting loyalty benefits and team goals. Strong communication and collaboration are essential.

Qualifications

• Flexible availability including days, evenings, weekends and holidays.
• Effective communication with customers, co-workers and supervisors.
• Read and understand employment policies and safety rules in English.
• Make prompt, sound decisions to address customer needs.
• Enjoy meeting people and sharing information.
• Resourceful and capable of working independently or in a team.

Responsibilities

• Assist customers with BOPS, returns, order pickups and related tasks.
• Provide friendly, hospitality-driven service and explain loyalty benefits.
• Keep At Your Service areas clean, organized and ready for customers.
• Handle transactions proficiently using store systems and cash register.
• Ensure smooth customer pickup and curbside delivery experiences.

Skills

Flexible availability

Customer service mindset

Team player

Effective communication

Meeting sales goals

Credit accounts knowledge

Customer engagement

Handling handheld devices

Tools

Cash register proficiency

Job description

Macy's is seeking an At Your Service Center Colleague to deliver a seamless, personalized shopping experience across BOPS, returns, and order pickups. The role emphasizes flexibility, multitasking, and a customer-first mindset.

You will help keep the area tidy, assist customers, and process transactions while supporting loyalty benefits and team goals. Strong communication and collaboration are essential.