Seasonal Retail Associate - Flexible Shifts & Customer Care

Macy's; Saugus (MA); Vor Ort; USD 19.000 - 25.000; Vollzeit

Benefits dieser Stelle

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Zusammenfassung

Macy's is seeking an At Your Service Center Colleague to deliver a seamless shopping experience, including BOPS, returns, and order pickups. You will help maintain a clean, inviting store environment and engage customers with genuine hospitality.

Flexible shifts including nights, weekends and holidays are required, with a focus on meeting sales goals and delivering personalized service at the point of sale.

Qualifikationen

• Flexible availability including days, evenings, weekends and holidays.
• Read and understand English employment policies and safety rules/procedures.
• Communicate effectively with customers, coworkers and supervisors.
• Make prompt, sound decisions to address customer needs.
• Understand and promote loyalty benefits and credit options.
• Be comfortable with technology and using handheld devices and POS systems.
• Able to meet daily sales goals and work in a fast-paced environment.
• Collaborate with team to deliver excellent service.

Aufgaben

• Greet customers and assist with returns, BOPS and in-store pickups.
• Proficiently complete transactions and use necessary systems.
• Maintain clean, organized pickup and return areas for a friction-free experience.
• Promote loyalty program benefits and upsell where appropriate.
• Support teammates and contribute to a positive store environment.

Kenntnisse

Flexible availability

Effective communication

Team collaboration

Sales-oriented

Credit account knowledge

Customer service

Problem solving

English reading proficiency

Jobbeschreibung

Macy's is seeking an At Your Service Center Colleague to deliver a seamless shopping experience, including BOPS, returns, and order pickups. You will help maintain a clean, inviting store environment and engage customers with genuine hospitality.

Flexible shifts including nights, weekends and holidays are required, with a focus on meeting sales goals and delivering personalized service at the point of sale.