Seasonal Retail Associate — Flexible Shifts & Benefits

Macy's; Glendale (AZ); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Merchandise discounts

Health benefits

401(k) match

Paid time off

Job summary

Macy's is seeking an At Your Service Center Colleague to deliver a seamless, personalized shopping experience. You’ll support Buy Online Pickup In Store, merchandise returns, and order pickups while upholding Macy's service standards.

Responsibilities include assisting customers, maintaining a clean, organized pickup area, and using POS systems to complete transactions. Flexible shifts, including nights, weekends, and holidays, are required.

Qualifications

• Customer-focused approach with strong communication skills.
• Ability to multitask across sales floor, returns, and pickup tasks.
• Flexibility to work evenings, weekends and holidays as needed.

Responsibilities

• Assist customers with purchases and store fulfillments (BOPS, returns, pickups).
• Maintain clean, organized At Your Service areas and merchandise space.
• Proactively share loyalty benefits and drive customer engagement.
• Operate POS and assist with curbside and in-store pickups.

Skills

Customer service

Multitasking

Effective communication

POS / cash handling

Team collaboration

Problem solving

Education

High school diploma or equivalent

Tools

Point of Sale system

Order pickup & BOPS processes

Job description

Macy's is seeking an At Your Service Center Colleague to deliver a seamless, personalized shopping experience. You’ll support Buy Online Pickup In Store, merchandise returns, and order pickups while upholding Macy's service standards.

Responsibilities include assisting customers, maintaining a clean, organized pickup area, and using POS systems to complete transactions. Flexible shifts, including nights, weekends, and holidays, are required.