Seasonal Retail Associate - Flexible Shifts & Benefits

Macy's; Virginia (MN); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

401(k) match

Paid time off

Job summary

Macy's is seeking an At Your Service Center Colleague to help deliver a seamless shopping experience. You will support all At Your Service activities, including BOPS, returns, and order pickups, while upholding Macy's service standards.

The role requires flexibility for nights, weekends, and holidays, with a customer-first mindset and teamwork to create inviting shopping spaces for every guest.

Qualifications

• Strong customer service skills and ability to multitask in a fast-paced environment.
• Excellent communication with customers, teammates, and supervisors.
• Ability to learn and use store systems for transactions and BOPS processes.

Responsibilities

• Assist customers with total store fulfillment, including Buy Online Pickup In Store (BOPS).
• Support merchandise returns, order pickups, and related tasks.
• Maintain clean, organized, and welcoming checkout and pickup areas.

Skills

Customer service

Multitasking

Communication

Problem solving

Teamwork

Flexibility

Job description

Macy's is seeking an At Your Service Center Colleague to help deliver a seamless shopping experience. You will support all At Your Service activities, including BOPS, returns, and order pickups, while upholding Macy's service standards.

The role requires flexibility for nights, weekends, and holidays, with a customer-first mindset and teamwork to create inviting shopping spaces for every guest.