Seasonal At Your Service Associate - Flexible Hours

Macy's; St. Louis (MO); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Holiday pay

Employee discounts

Job summary

Macy's is a storied retailer seeking an At Your Service Center Colleague. This role emphasizes delivering a seamless, personalized shopping experience across BOPS, returns, and order pickups. You’ll engage customers with hospitality, meet sales goals, and help keep the store space welcoming and efficient.

The position requires flexibility for variable shifts, including nights, weekends, and holidays, and a strong customer-first mindset in a fast-paced environment.

Qualifications

• Flexible availability including days, evenings, weekends and holidays with dependable attendance.
• Ability to read and understand store policies and safety rules in English.
• Comfortable communicating with customers and colleagues and meeting daily sales goals.

Responsibilities

• Assist customers in total store fulfillment, including BOPS and returns.
• Proficient in sales through customer engagement and loyalty benefits.
• Maintain a clean, organized pickup/return area and stock as needed.
• Provide friendly, genuine hospitality and close interactions with customers.

Skills

Customer service

Multitasking

Problem-solving

Communication

Sales focus

Tools

POS systems

Cash register

Handheld devices

Job description

Macy's is a storied retailer seeking an At Your Service Center Colleague. This role emphasizes delivering a seamless, personalized shopping experience across BOPS, returns, and order pickups. You’ll engage customers with hospitality, meet sales goals, and help keep the store space welcoming and efficient.

The position requires flexibility for variable shifts, including nights, weekends, and holidays, and a strong customer-first mindset in a fast-paced environment.