Seasonal Retail Associate: Customer-First Service & Perks

Macy's; Dallas (TX); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

401(k) match

Paid time off

Paid holidays

Job summary

Macy's is looking for an At Your Service Center Colleague to deliver a seamless shopping experience, supporting BOPS, returns, order pickups, and other tasks while upholding service standards. You'll thrive in a fast-paced store environment with flexible shifts, strong teamwork, and a customer-first mindset, helping keep the sales floor inviting and organized for every guest.

This role goes beyond a cashier, focusing on hospitality, goal achievement, and building lasting relationships with

Qualifications

• Flexible availability including days, evenings, weekends and holidays.
• Ability to understand and communicate effectively with customers, co-workers, and supervisors.
• Read and understand employment policies and safety rules in English.
• Makes prompt, sound decisions to address customer needs and resolve issues.
• Enjoy meeting people and sharing information.
• Adapt to changing priorities and work well with a team.
• Comfort with using electronic devices.

Responsibilities

• Greet customers and support BOPS and pickup in store processes.
• Maintain clean, organized At Your Service areas.
• Assist with total store fulfillment and transactions in all systems.
• Recover merchandise and ensure curbside/BOPIS readiness.
• Promote Loyalty program benefits and thank customers.
• Support one another with honesty, care, and collaboration.

Skills

Multitasking

Problem-solving

Attention to detail

Customer service

Communication

Teamwork

Flexibility

Cash handling

Handheld devices

Tools

Cash register

Handheld devices

Job description

Macy's is looking for an At Your Service Center Colleague to deliver a seamless shopping experience, supporting BOPS, returns, order pickups, and other tasks while upholding service standards. You'll thrive in a fast-paced store environment with flexible shifts, strong teamwork, and a customer-first mindset, helping keep the sales floor inviting and organized for every guest.

This role goes beyond a cashier, focusing on hospitality, goal achievement, and building lasting relationships with