Seasonal Retail Associate — Customer Service Specialist

Michaels; Prince Frederick (MD); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

Employee discounts

Job summary

Michaels Prince Frederick, MD is seeking a friendly store team member to help customers, locate products, and provide solutions. You will ensure a fast, accurate checkout while handling cash and guiding shoppers through rewards programs and card enrollments.

Additionally, you’ll participate in truck unloading, stocking, merchandising, and omni-channel tasks such as Buy Online Pickup in Store and Ship From Store, maintaining a well-merchandised, in-stock store and supporting safety initiatives.

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions
• Provide a fast checkout with cash handling to standards
• Assist with Omni channel processes (BOPIS, SFS)
• Stocking and planogram (POGs) processes
• Maintain store recovery and in-stock shelves
• Support shrink and safety programs

Skills

Customer service

Retail

Job description

Michaels Prince Frederick, MD is seeking a friendly store team member to help customers, locate products, and provide solutions. You will ensure a fast, accurate checkout while handling cash and guiding shoppers through rewards programs and card enrollments.

Additionally, you’ll participate in truck unloading, stocking, merchandising, and omni-channel tasks such as Buy Online Pickup in Store and Ship From Store, maintaining a well-merchandised, in-stock store and supporting safety initiatives.