Seasonal Retail Pro: Customer Service & Stock Support

Michaels; Glen Burnie (MD); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

Medical insurance

Dental coverage

Vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Employee discounts

Job summary

Michaels in Glen Burnie, MD is seeking a Store Associate to deliver friendly customer service, help shoppers find products, and ensure fast, accurate checkout. You will participate in unloading, stocking, and maintaining planograms to keep the store well-merchandised and in-stock.

The role requires standing long periods and working nights, weekends and early mornings. Team members engage customers, support VOC and enroll in the Rewards program, while adhering to Store SOPs, safety standards, and

Qualifications

• Retail and/or customer service experience preferred.
• Able to stand, move around the store, and lift heavy boxes.
• Willing to work nights, weekends, and early mornings.
• Engage customers with the Rewards program and enrollments.
• Follow SOPs and safety guidelines.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast, friendly checkout experience; execute cash handling to standards.
• Engage customers on Rewards program and enrollments.
• Assist with Omni channel processes including BOPIS and SFS.
• Participate in truck unload, stocking, and planogram processes.
• Maintain store recovery and in-stock condition per SOPs.

Skills

Customer service

Cash handling

Teamwork

Adaptability

Tools

Cash register

POS system

Job description

Michaels in Glen Burnie, MD is seeking a Store Associate to deliver friendly customer service, help shoppers find products, and ensure fast, accurate checkout. You will participate in unloading, stocking, and maintaining planograms to keep the store well-merchandised and in-stock.

The role requires standing long periods and working nights, weekends and early mornings. Team members engage customers, support VOC and enroll in the Rewards program, while adhering to Store SOPs, safety standards, and