Seasonal Retail Associate: Customer Service & Framing

Michaels; Round Rock (TX); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical, dental, and vision coverage

Tuition assistance

Flexible spending accounts

Job summary

Michaels is seeking team members for Round Rock, TX to deliver friendly customer service and assist shoppers in finding products. You will handle checkout with proper cash handling, engage customers in Rewards and Private Label Credit Card enrollments, and support Omni channel processes like BOPIS and SFS.

You’ll participate in truck unload, stocking, and maintaining in-stock, well-merchandised shelves. The role requires the ability to stand for long periods, lift boxes, and work flexible hours

Qualifications

• Retail or customer service experience preferred

Responsibilities

• Help customers shop, locate products, and provide solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on rewards programs and enroll them in Private Label Credit Cards
• Assist with Omni channel processes including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in truck unload, stocking, and planogram (POG) processes
• Maintain a well-merchandised and in-stock store and complete merchandising recovery
• Support store safety and shrink programs
• Follow SOPs and company policies to ensure compliance
• Cross trained in Custom Framing selling and production

Skills

Customer service

Cash handling

Point of sale

Job description

Michaels is seeking team members for Round Rock, TX to deliver friendly customer service and assist shoppers in finding products. You will handle checkout with proper cash handling, engage customers in Rewards and Private Label Credit Card enrollments, and support Omni channel processes like BOPIS and SFS.

You’ll participate in truck unload, stocking, and maintaining in-stock, well-merchandised shelves. The role requires the ability to stand for long periods, lift boxes, and work flexible hours