Seasonal Retail Associate - Customer Service & Framing

Michaels Stores; Redondo Beach (CA); On-site; USD 23,000 - 27,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Discounts

Medical coverage

Dental coverage

Vision coverage

Tuition assistance

Flexible spending accounts

Commuter benefits

Various voluntary insurance options

Job summary

Michaels Stores in Redondo Beach, CA is seeking a Store Team Member to deliver friendly customer service and assist shoppers in finding products. You’ll ensure fast checkout, handle cash, and support in-store processes including returns, stock, and omni-channel orders.

The role emphasizes customer engagement, participation in rewards enrollment, and adherence to company SOPs while contributing to a well-merchandised, in-stock store environment.

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions
• Provide fast, friendly checkout; cash handling to standards
• Engage customers in Rewards and Private Label Credit Cards enrollments
• Educate customers on VOC survey
• Assist with Buy Online Pickup in Store and Ship From Store
• Support truck unload, stocking, and planogram processes
• Complete merchandise recovery and store recovery to stay well-merchandised
• Perform Store In Stock Optimization and AD set duties
• Support shrink and safety programs
• Follow SOPs and company policies; interact respectfully
• Cross trained in Custom Framing selling and production

Skills

Retail

Customer service

Job description

Michaels Stores in Redondo Beach, CA is seeking a Store Team Member to deliver friendly customer service and assist shoppers in finding products. You’ll ensure fast checkout, handle cash, and support in-store processes including returns, stock, and omni-channel orders.

The role emphasizes customer engagement, participation in rewards enrollment, and adherence to company SOPs while contributing to a well-merchandised, in-stock store environment.