Seasonal Retail Associate — Customer Care & Framing

Michaels Stores; Mission Viejo (CA); On-site; USD 23,000 - 27,000; Full time

Benefits offered by this job

Employee discount

Benefits package

401(k) matching

Job summary

Michaels Stores in Mission Viejo, CA is seeking a friendly team member to help customers, locate products, and ensure a fast checkout experience with accurate cash handling. The role involves assisting with store operations, merchandising, and omnichannel tasks such as BOPIS and SFS.

You will participate in truck unloading, stocking, planograms, and maintaining in-stock conditions while upholding store recovery standards and brand promises.

Qualifications

• Retail and/or customer service experience preferred.
• Ability to stand for long periods and move around the store.
• Cash handling and POS experience helpful.

Responsibilities

• Assist customers in locating products and providing solutions.
• Provide a fast, friendly checkout experience with accurate cash handling.
• Promote and enroll customers in the Rewards program and Private Label Credit Cards.
• Support Omni-channel processes including Buy Online Pickup in Store and Ship From Store.
• Participate in truck unload, stocking, and planogram replenishment.
• Maintain merchandise recovery and general store upkeep to stay in-stock and well-merchandised.

Skills

Retail experience

Customer service

Cash handling

Job description

Michaels Stores in Mission Viejo, CA is seeking a friendly team member to help customers, locate products, and ensure a fast checkout experience with accurate cash handling. The role involves assisting with store operations, merchandising, and omnichannel tasks such as BOPIS and SFS.

You will participate in truck unloading, stocking, planograms, and maintaining in-stock conditions while upholding store recovery standards and brand promises.