Seasonal Retail Associate: Customer Care & Framing

Michaels Stores; Sherman (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

Partner discounts

401(k) with match

Medical coverage

Dental coverage

Vision coverage

Tuition assistance

Job summary

Michaels Stores in Sherman, TX is seeking a friendly Store Team Member to help customers find products, answer questions, and provide fast, friendly checkout.

You will perform truck unloading, stocking, and planogram duties, support the Rewards and credit card enrollment, and assist with omnichannel processes like BOPIS and SFS.

Michaels offers benefits, employee discounts, and a welcoming work environment with growth opportunities; applicants must be 16 or older.

Qualifications

• Retail and/or customer service experience preferred

Responsibilities

• Help customers shop, locate products, and provide solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on the Rewards program and Private Label Credit Cards and complete enrollments
• Educate customers on the Voice of Customer (VOC) survey
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in the truck unload, stocking, and planogram (POGs) processes
• Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned
• Support shrink and safety programs
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members
• Cross trained in Custom Framing selling and production

Skills

Retail experience

Job description

Michaels Stores in Sherman, TX is seeking a friendly Store Team Member to help customers find products, answer questions, and provide fast, friendly checkout.

You will perform truck unloading, stocking, and planogram duties, support the Rewards and credit card enrollment, and assist with omnichannel processes like BOPIS and SFS.

Michaels offers benefits, employee discounts, and a welcoming work environment with growth opportunities; applicants must be 16 or older.