Seasonal Resort Guest Services Concierge

Travel + Leisure Co.; Cathedral City (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability insurance

Wish day to volunteer

401k with employer match

Legal and identity theft plan

Wellness program

Employee Assistance Program

Paid time off / holidays

Job summary

Travel + Leisure Co. is seeking a Guest Services Associate to warmly welcome guests from registration to checkout and to provide information about the resort and local attractions.

This seasonal, full-time role requires a friendly, professional demeanor and strong English communication. Responsibilities include guiding guests through registration, issuing keys, handling transactions, balancing cash, and processing checkouts.

Qualifications

• Excellent communication skills in English.
• Ability to read, write and understand English.

Responsibilities

• Provide warm welcomes and hospitable service from registration to checkout.
• Guide guests through registration, issue keys, and provide information about the resort and area attractions.
• Process cash and credit card transactions following procedures.
• Balance cash receipts and complete money handling duties.
• Complete checkout procedures and verify charges in guest folios.
• Reserve and confirm reservations for individuals and groups.
• Provide guests with room rate quotes and respond to inquiries quickly.

Job description

Travel + Leisure Co. is seeking a Guest Services Associate to warmly welcome guests from registration to checkout and to provide information about the resort and local attractions.

This seasonal, full-time role requires a friendly, professional demeanor and strong English communication. Responsibilities include guiding guests through registration, issuing keys, handling transactions, balancing cash, and processing checkouts.