Seasonal Guest Services Concierge — Resort & Travel

Travel Leisure Resort Development Inc; United States; On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with employer match

Life and accident coverage

Disability

Volunteer time off

Wellness program

Employee Assistance Program

Job summary

Travel + Leisure Co. is seeking a Guest Services Associate for seasonal, full-time work at our resort properties in the United States. You will greet guests, assist with registration, provide room rate quotes, and help guests plan their stay with warmth and accuracy.

As a friendly, detail-oriented team member, you’ll handle cash and card transactions, balance receipts, and answer inquiries quickly. Excellent English, strong communication, and basic math are essential, along with the ability to

Qualifications

• Excellent communication skills with the ability to read, write and understand English.
• Basic math skills and knowledge of proper cash handling procedures.
• Ability to multitask and work in a fast paced environment.
• Strong attention to detail and organization skills.
• Basic computer and office skills.

Responsibilities

• Bring smiles to guests from around the world by providing warm welcomes.
• Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions.
• Process cash and credit card transactions strictly following established procedures.
• Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities.
• Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios.
• Reserve and confirm reservations for individuals and/or groups.
• Provide guests with room rate quotes.
• Respond to guest inquiries and concerns as quickly and completely as possible.

Skills

Customer service

Cash handling

English proficiency

Multitasking

Attention to detail

Basic math

Computer skills

Job description

Travel + Leisure Co. is seeking a Guest Services Associate for seasonal, full-time work at our resort properties in the United States. You will greet guests, assist with registration, provide room rate quotes, and help guests plan their stay with warmth and accuracy.

As a friendly, detail-oriented team member, you’ll handle cash and card transactions, balance receipts, and answer inquiries quickly. Excellent English, strong communication, and basic math are essential, along with the ability to