Seasonal Receptionist & Client Services Pro

H&R Block, Inc.; Attica (IN); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is hiring a seasonal Client Service Professional/Receptionist to welcome clients, route them to the right tax specialist, and schedule appointments at a franchise office.

You will handle in-person, phone, and virtual service with a friendly touch, maintain a tidy front desk, and support the team with flexible scheduling and other duties as assigned. This role emphasizes building relationships and ensuring every client leaves satisfied, with opportunities to learn about tax

Qualifications

• Experience in a fast-paced environment and customer service preferred.
• Ability to multi-task and manage time effectively.
• Proficiency with Microsoft Office and basic computer skills.

Responsibilities

• Answer phones and greet clients in a friendly, personalized manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients according to their preferences.
• Help ensure all clients' needs are met in person, by phone, or virtually.
• Maintain office cleanliness and organize resources with the team.
• Perform other duties as assigned.

Skills

Fast-paced environment

Customer service

Multi-tasking

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is hiring a seasonal Client Service Professional/Receptionist to welcome clients, route them to the right tax specialist, and schedule appointments at a franchise office.

You will handle in-person, phone, and virtual service with a friendly touch, maintain a tidy front desk, and support the team with flexible scheduling and other duties as assigned. This role emphasizes building relationships and ensuring every client leaves satisfied, with opportunities to learn about tax