Seasonal Client Service Specialist—Reception

H&R Block, Inc.; Yankton (SD); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to warmly welcome clients, help match them with the right tax professional, and schedule appointments. The role focuses on exceptional service across in-person, phone, and virtual channels.

You will work in a fast-paced franchise office, maintain front-desk organization, and support the team with flexible scheduling and a positive client experience.

Qualifications

• Experience in customer service or retail environments.
• Ability to work in a fast-paced office setting.
• Strong organizational and time-management skills.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients as requested
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

Skills

Customer service experience

Fast-paced environment

Multi-tasking

Organizational skills

Microsoft Office proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to warmly welcome clients, help match them with the right tax professional, and schedule appointments. The role focuses on exceptional service across in-person, phone, and virtual channels.

You will work in a fast-paced franchise office, maintain front-desk organization, and support the team with flexible scheduling and a positive client experience.