Seasonal Receptionist & Client Services Associate

H&R Block, Inc.; Keene (NH); Sur place; USD 21 000 - 25 000; Temps partiel

Résumé du poste

H&R Block is seeking a seasonal Client Service Professional/Receptionist in Keene, NH to greet clients, answer phones, and connect them with the right tax professional. You will help schedule appointments and ensure each client’s needs are met in person, over the phone, or virtually.

The role requires a friendly, efficient multitasker with customer service experience, strong organization, and proficiency with Microsoft Office.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task and stay organized.

Responsabilités

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as they would like to be scheduled.
• Help ensure all clients' needs are met during service (in person, over the phone, or virtually).
• Maintain office cleanliness and organization with the team.
• Other duties as assigned.

Connaissances

Experience in fast-paced environment

Customer service experience

Ability to multi-task

Strong organizational and time‑manager

Microsoft Office proficiency

Formation

High school diploma or equivalent

Outils

Microsoft Office

Description du poste

H&R Block is seeking a seasonal Client Service Professional/Receptionist in Keene, NH to greet clients, answer phones, and connect them with the right tax professional. You will help schedule appointments and ensure each client’s needs are met in person, over the phone, or virtually.

The role requires a friendly, efficient multitasker with customer service experience, strong organization, and proficiency with Microsoft Office.