Seasonal Client Concierge | Tax Office Receptionist

H&R Block, Inc.; Manchester (NH); On-site; USD 19,000 - 25,000; Full time

Job summary

H&R Block is seeking a Seasonal Client Service Professional / Receptionist in Manchester, NH. You will be the welcoming first impression, manage scheduling, and support daily office operations in a busy tax-season environment.

The role is in-person, requiring evenings and weekends during tax season, with opportunities to grow into tax preparation or office leadership within a collaborative team.

Qualifications

• Experience in fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail.
• Proficiency with basic computer programs and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Interpersonal skills

Communication

Multitasking

Office software

Evenings/weekends availability

Education

High school diploma

Tools

Microsoft Office

Teams

Scheduling software

Job description

H&R Block is seeking a Seasonal Client Service Professional / Receptionist in Manchester, NH. You will be the welcoming first impression, manage scheduling, and support daily office operations in a busy tax-season environment.

The role is in-person, requiring evenings and weekends during tax season, with opportunities to grow into tax preparation or office leadership within a collaborative team.