Seasonal Client Concierge & Front Desk Pro

H&R Block, Inc.; Plymouth (NH); On-site; USD 21,000 - 28,000; Part time

Job summary

H&R Block in New Hampshire is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, and support daily office operations with a professional, confidential approach.

You will schedule appointments, match clients with the right tax professional, maintain an organized front desk, and collaborate with the tax team to ensure a smooth, high-quality client experience during tax season. This is an in-person, non-remote role with growth opportunities.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for client interactions.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs (Microsoft Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members for seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Greet clients

Scheduling

Team collaboration

Communication

Multitasking

Confidentiality

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block in New Hampshire is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, and support daily office operations with a professional, confidential approach.

You will schedule appointments, match clients with the right tax professional, maintain an organized front desk, and collaborate with the tax team to ensure a smooth, high-quality client experience during tax season. This is an in-person, non-remote role with growth opportunities.