Seasonal Front Desk & Client Concierge

H&R Block, Inc.; Epping (NH); On-site; USD 21,000 - 28,000; Full time

Job summary

H&R Block in New Hampshire seeks a seasonal Client Service Professional / Receptionist to warmly greet clients, manage check-in and scheduling, and support daily office operations in person. You will match clients with the right tax professional and maintain organized intake processes while upholding confidentiality.

This role offers an opportunity to grow into tax preparation or office leadership. Ideal candidates bring strong communication skills, reliability, and comfort with basic computer

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to serve clients professionally.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including document handling.
• Maintain office organization and cleanliness to support client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Multitasking

Organization

Office software

Customer service

Evenings/weekends availability

Education

HS Diploma or GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block in New Hampshire seeks a seasonal Client Service Professional / Receptionist to warmly greet clients, manage check-in and scheduling, and support daily office operations in person. You will match clients with the right tax professional and maintain organized intake processes while upholding confidentiality.

This role offers an opportunity to grow into tax preparation or office leadership. Ideal candidates bring strong communication skills, reliability, and comfort with basic computer