Seasonal Quick Service Leader

Eataly; New York (NY); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Time Off

Paid Parental Leave

401K with match

Bonus program

Free family meal daily

Discounts at Eataly

Classes on products and ItalianCuisine

Referral bonus program

Job summary

Eataly in New York seeks a QSR Manager to supervise daily operations across quick service counters, ensuring high hospitality and smooth service. You will lead, train and mentor staff, manage inventory, coordinate with the QSR GM/AGM, and handle orders and transactions with accuracy.

Responsibilities include maintaining floor presence, scheduling support, enforcing safety standards, resolving incidents, and driving quality and efficiency in fast-paced food-service environments.

Qualifications

• 2+ years of lead or supervisory experience in food service.
• Math skills and cash handling accuracy.
• Excellent communication and problem-solving skills.
• Knowledge of steps of service.
• Knowledge of coffee production; Italian cuisine/beverage preferred.

Responsibilities

• Maintains a steady leadership presence on the floor, interacting with guests, team members and vendors to ensure Eataly’s operations are running smoothly and high hospitality standards are met.
• Collaborates closely with the QSR GM and AGM on administrative and financial duties.
• Trains, motivates, mentors and organizes team members.
• Estimates food and beverage needs, and requisitions or purchases food, beverage, supplies and equipment; receives and checks orders to ensure that they adhere to specifications.
• Monitors inventory, checks orders and distributes supplies as needed throughout the department.
• Manages transactions and ensures accurate accounting.
• Records shift notes and assists with administrative duties such as scheduling when needed.
• Ensures department complies with all quality, health, safety and sanitation standards.
• Documents, investigates and resolves employee and guest incidents.
• Performs other duties as required or assigned.

Skills

Leadership

Supervisory experience

Cash handling

Steps of service

Communication

Problem-solving

Coffee knowledge

Italian cuisine knowledge

Education

High school diploma

Post-secondary degree preferred

Job description

Eataly in New York seeks a QSR Manager to supervise daily operations across quick service counters, ensuring high hospitality and smooth service. You will lead, train and mentor staff, manage inventory, coordinate with the QSR GM/AGM, and handle orders and transactions with accuracy.

Responsibilities include maintaining floor presence, scheduling support, enforcing safety standards, resolving incidents, and driving quality and efficiency in fast-paced food-service environments.