Seasonal PT Retail Associate | Customer Experience

Michaels; Chesterfield Charter Township (MI); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

Medical coverage

Dental coverage

Vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Voluntary insurance options

Employee discounts

Partner discount programs

Job summary

Michaels is a leading arts and crafts retailer with over 1,300 stores in North America. This Store Team Member role focuses on helping customers, processing transactions, and promoting rewards and credit programs.

You will also support omni-channel processes such as BOPIS and SFS and assist with merchandising and stock management. Daily duties include stock replenishment, planogram compliance, and participation in safety and SOP adherence.

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products and provide solutions.
• Provide a fast, friendly checkout experience with proper cash handling.
• Promote Rewards program and Private Label Credit Card enrollments.
• Educate customers on VOC surveys.
• Assist with Buy Online Pickup In Store (BOPIS) and Ship From Store (SFS).
• Assist with truck unloading, stocking and planogram (POG) execution.

Skills

Retail experience

Customer service

Job description

Michaels is a leading arts and crafts retailer with over 1,300 stores in North America. This Store Team Member role focuses on helping customers, processing transactions, and promoting rewards and credit programs.

You will also support omni-channel processes such as BOPIS and SFS and assist with merchandising and stock management. Daily duties include stock replenishment, planogram compliance, and participation in safety and SOP adherence.